Conflict Resolution Training for the Construction Sector



ZOOM Video Conference LIVE Face-to-Face Training

Incl. Interactive, participative discussions, scenarios, case studies, exercises 




Friday 13 May 2022

8.45am - 5pm

BOOK ONLINE (Click Here) 


Monday 18 July 2022

8.45am - 5pm
BOOK ONLINE (Click Here)


1 day course: Conflict Resolution for the Construction Sector




Enhance your Client & Stakeholder relationships; workplace culture; prequalification amenability; business potential by resolving conflict early to create a more productive and progressive business environment. Explore effective approaches to improve the management of Construction Contracts including GC21 Cooperative based Contracting, Traditional Contracts and Collaborative Contracting.


Behaviour Change * Business Growth * Conflict Resolution with CONSTRUCTION SECTOR SPECIFIC content, examples

  • Develop an understanding of conflict related theory, definitions and terminology
  • Build an awareness of the relationship of conflict resolution to a broader conflict management framework
  • Understand and experience techniques, skills and methods supporting conflict resolution
  • Explore the potential and limitations of behavioural style assessment with relevance to conflict resolution
  • Examine the significance of emotions, empathy, communications and negotiation in a workplace context
  • Practice structured informative support techniques for conflict avoidance and resolution
  • Explore extended methods and techniques in resolving conflict
  • Conflict Resolution under the GC21 Construction Contract - Opportunities, Options, Insights
  • Know how to access related resources, tools and references for further learning and development


Professional development and learning enhancement:

  • Extensive presentation content
  • Case studies
  • Scenarios
  • Examples
  • Process
  • Problem solving exercises
  • Discussion
  • Certificate of attendance forwarded as PDF by email following attendance, participation and completion of training
  • CPD points towards NSW Fair Trading Builders License requirements


FLEXIBLE TRAINING MODE DELIVERY - options to suite your individual business needs:


  • Public Training Course attendance - Network and learn experiences of peers across the construction sector
  • Training In-house at your Business office, Site office or other preferred locations - Consolidate a shared understanding across the business (Sydney, Regions, Interstate)
  • *NEW* Training by Video conference for your business (FACE TO FACE - Connect your team together from either the same or (many) multiple separate locations using your attendee's individual PC, Notebook, Apple Mac or similar, plus Internet connection  - Please enquire)


Unique features & additional services:

  • Construction specific: construction sector focus, context, relevance
  • Trainer experience: 20+ Years Government Construction Sector experience
  • Training scalability: flexibility to cater for large, small or individual group size delivery
  • Training delivery: Public external courses or In-house business office; Metropolitan or Regional, NSW or Interstate



Trainer - Facilitator: 

Sol Voron has been working with the Construction sector for over 20 years providing consultation, assessment facilitation and training services associated with NSW government and private sector construction initiatives. This includes the facilitation of Cooperative contracting based GC21 project start up workshops, conducting GC21 project evaluation and monitoring meetings, facilitating value management studies and risk management workshops for school, hospital, community centre, civil works and dam safety upgrade projects. Sol has delivered across a range of audience sizes involving Construction Forums ranging from 20 to 200 attendees, Project workshops between 8 and 40 attendees and customised small group training in Business planning, Strategy development, Workplace wellbeing development, Conflict resolution, Alternative dispute resolution, MW21 Minor Works Contract Management, GC21 Cooperative based Contracting. Qualifications: M.Ed. Adult Ed; M. Mgt Community Mgt; G.Dip Voc Workplace Learning; TAA40104 Cert IV TAA; BSB51504 Dip. PM; BSB51607 Dip. QA; B.E.