Public or in House Training 

Next PUBLIC course: Thursday 11 October 2018, Sydney CBD 

9am - 5pm 

For full details or to make a booking, please click on the BUY TICKETS button below:

1 day course: Conflict Resolution for the Construction Sector

Enhance your Client & Stakeholder relationships; workplace culture; prequalification amenability; business potential by resolving conflict early to create a more productive and progressive business environment. Explore effective approaches to improve the management of Construction Contracts including GC21 Cooperative based Contracting, Traditional Contracts and Collaborative Contracting.

Behaviour Change * Scenarios * Examples * Process  - CONSTRUCTION SECTOR SPECIFIC 

Objectives:

• Develop an understanding of conflict related theory, definitions and terminology
• Build an awareness of the relationship of conflict resolution to a broader conflict management framework
• Understand and experience techniques, skills and methods supporting conflict resolution
• Explore the potential and limitations of behavioural style assessment with relevance to conflict resolution
• Examine the significance of emotions, empathy, communications and negotiation in a workplace context
• Practice structured informative support techniques for conflict avoidance and resolution
• Explore extended methods and techniques in resolving conflict
• Case studies, Examples, Scenarios for the Construction Sector
• Conflict Resolution under the GC21 Construction Contract - Opportunities, Options, Insights
• Achieve prerequisite for attendance of course: ‘Alternative Dispute Resolution for the Construction Sector’
• Know how to access related resources, tools and references for further learning and development

Professional development record:

• Certificate of attendance forwarded as PDF by email following attendance, participation and completion of training
• CPD points towards NSW Fair Trading Builders License requirements

Unique features:

• Construction sector focus, context, relevance
• Trainer with construction sector experience
• Flexibility for large, small or individual group size delivery
• External or in-house delivery
• Delivery: Sydney, regions, interstate

Trainer - Facilitator: 

Sol Voron has been working with the Construction sector for over 20 years providing consultation, assessment facilitation and training services associated with NSW government and private sector construction initiatives. This includes the facilitation of Cooperative contracting based GC21 project start up workshops, conducting GC21 project evaluation and monitoring meetings, facilitating value management studies and risk management workshops for school, hospital, community centre, civil works and dam safety upgrade projects. Sol has delivered across a range of audience sizes involving Construction Forums ranging from 20 to 200 attendees, Project workshops between 8 and 40 attendees and customised small group training in Business planning, Strategy development, Workplace wellbeing development, Conflict resolution, Alternative dispute resolution, GC21 Cooperative based Contracting. Qualifications: M.Ed. Adult Ed; M. Mgt Community Mgt; G.Dip Voc Workplace Learning; TAA40104 Cert IV TAA; BSB51504 Dip. PM; BSB51607 Dip. QA; B.E.