Conflict Resolution Training for the Construction Sector

Public or in House Training 


Next PUBLIC course: Monday 26 February 2018, Sydney CBD 

9am - 5pm 


For full details or to make a booking, please click on the BUY TICKET link below:


BUY TICKETS: Conflict Resolution Training


1 day course: Conflict Resolution for the Construction Sector




  • Develop an understanding of conflict related theory, definitions and terminology
  • Build an awareness of the relationship of conflict resolution to a broader conflict management framework
  • Understand and experience techniques, skills and methods supporting conflict resolution
  • Explore the potential and limitations of behavioural style assessment with relevance to conflict resolution
  • Examine the significance of emotions, empathy, communications and negotiation in a workplace context
  • Practice structured informative support techniques for conflict avoidance and resolution
  • Explore extended methods and techniques in resolving conflict
  • Case studies, Examples, Scenarios for the Construction Sector
  • Achieve prerequisite for attendance of course: ‘Alternative Dispute Resolution for the Construction Sector’
  • Know how to access related resources, tools and references for further learning and development


Professional development record:

  • Certificate of attendance forwarded as PDF by email following attendance, participation and completion of training
  • CPD points towards NSW Fair Trading Builders License requirements


Unique features:

  • Construction sector focus, context, relevance
  • Trainer with construction sector experience
  • Flexibility for large, small or individual group size delivery
  • External or in-house delivery
  • Delivery: Sydney, regions, interstate



Trainer - Facilitator: 

Sol Voron has been working with the Construction sector for over 20 years providing consultation, assessment facilitation and training services associated with NSW government and private sector construction initiatives. This includes the facilitation of Cooperative contracting based GC21 project start up workshops, conducting GC21 project evaluation and monitoring meetings, facilitating value management studies and risk management workshops for school, hospital, community centre, civil works and dam safety upgrade projects. Sol has delivered across a range of audience sizes involving Construction Forums ranging from 20 to 200 attendees, Project workshops between 8 and 40 attendees and customised small group training in Business planning, Strategy development, Workplace wellbeing development, Conflict resolution, Alternative dispute resolution, GC21 Cooperative based Contracting. Qualifications: M.Ed. Adult Ed; M. Mgt Community Mgt; G.Dip Voc Workplace Learning; TAA40104 Cert IV TAA; BSB51504 Dip. PM; BSB51607 Dip. QA; B.E.